DEALERSHIP UPDATE ON COVID-19

First and foremost, we want you to know that we value the health and safety of our customers and staff. As an “essential business” as defined in recent local government orders, Mercedes-Benz of Hampton and it’s employees are taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers’ needs. We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

Thorough cleanings of all dealership facilities daily and extra sanitizing in client waiting areas throughout the day
Sanitizing gel available on site for clients
Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
Sanitizing our loaner vehicles, shuttle vans and all vehicles after test drives
Discontinuing large gatherings and meetings and ensure that our showrooms and service areas do not have more than 10 clients occupying them at a time
All persons must, at all times as reasonably possible, maintain social distancing of at least (6) feet from any other person
We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

No matter the department you’re looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.
On behalf of our dealership, thank you for being a loyal customer. Please don’t hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.