What is the Mercedes-Benz Warranty?


Every new Mercedes-Benz vehicle purchased includes the Mercedes-Benz New Vehicle Warranty that covers material and craftsmanship defects for 48 months or 50,000 miles. If you need additional coverage and security, you can purchase an extended warranty! And, if you’re interested in purchasing a pre-owned model, peruse our other warranties that Mercedes-Benz offers that’s available at Mercedes-Benz of Hampton.

Mercedes-Benz New Vehicle Limited Warranty Details

As we mentioned above, the factory-given Mercedes-Benz warranty covers material and craftsmanship defects for 48 months or 50,000 miles, or whichever comes first. This new vehicle limited warranty coverage is comprehensive, covering powertrain, corrosion perforation, and roadside assistance. Below is a look at the components that make up the list of what’s not covered:

  • Batteries for remote controls (including the keyless EASY ENTRY® system)
  • Brake pads
  • Glass
  • Wheel alignment and balancing
  • Wiper blades and inserts

Just remember, some repairs could get denied warranty coverage due to how the damage happened. For example, if you drive through high water after heavy rainfall in Williamsburg and damage your car, the warranty will not cover those repairs.

Mercedes-Benz Extended Warranty

The Mercedes-Benz extended warranty starts once the 50,000-mile coverage ends. You have the option of adding on one, two, or three years of extra protection up to 100,000 miles depending on what will work best for you. Perks of an extended warranty include:

  • Helps retain the market value
  • Transferable upon the selling of the vehicle
  • No deductibles
  • Honored at more than 350 authorized Mercedes-Benz dealerships
  • 100% refundable if canceled before the expiration of the New Vehicle Warranty
  • Service by Mercedes-Benz technicians
  • Access to the latest diagnostic

Pre-Owned Limited Warranty

If your new-to-you Certified Pre-Owned Mercedes-Benz vehicle still has time before the warranty ends when you buy it, it can get transferred over to you. Once it expires, the Mercedes-Benz Certified Pre-Owned Warranty kicks in and offers coverage for another 12 months with no mileage cap. This coverage extends to your vehicle’s:

  • Engine components
  • Steering
  • Suspension
  • Brakes
  • Electrical system
  • Climate control system
  • And more!

Mercedes-Benz Service Near Hampton

If you need help fulfilling your vehicle’s warranty or repairs or services not covered, you can trust that your vehicle is in excellent hands at the Mercedes-Benz of Hampton service center near Norfolk. Our certified and factory-trained technicians know Mercedes-Benz vehicles inside and out, and we only use genuine Mercedes-Benz parts in all our services and repairs. Schedule your service appointment, and we will get you back on the Williamsburg roads in no time.

Contact Mercedes-Benz of Hampton for Additional Information!

Have any questions about the Mercedes-Benz extended warranty cost or if it’s the right option for you? Interested in leasing your next vehicle and have questions about our Mercedes-Benz lease offers? Don’t hesitate to reach out to our team! We look forward to helping you get behind the wheel of your dream Mercedes-Benz vehicle.

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